We’re sorry your packaging has been tampered with. Please destroy the card and register it as "damaged" in the app and we will re-issue a new card for you, free of charge.
Articles in this section
- What documents do you require for Know-Your-Customer (KYC)?
- Why do I need to provide personal information?
- I’ve received my card but the packaging has been tampered with.
- It’s been longer than 10 business days and I have not received my card.
- Do I have to pay for a TokenCard Visa® debit card?
- When will I get my card?
- What age do I need to be to apply for a TokenCard Debit Card?
- What documents are required for verification when ordering a TokenCard Visa® debit card?
- What is the TokenCard Visa® debit card?